How to Manage Restaurant Home Delivery in Nimbus Restaurant Module
Home delivery services at a restaurant mean customers can call you to order food. You will take the order, ask for the delivery address, and send it to the kitchen. Once the order is prepared you will dispatch the order to the mentioned address.
To manage the home delivery service of your restaurant in Nimbus, follow the steps listed below:
Click the Home Delivery Menu on the top
The customer information pop-up will appear. Enter the customer name, mobile number, and delivery address
Note: If the customer’s record already exists, when you enter the phone number the system will autofill the details about address and name.
If the customer record already exists, click the LOAD button
If you are entering a new customer record, click the SAVE button and then click LOAD
If you make changes to a saved customer’s record, click UPDATE and then click LOAD
Start entering the customer’s order. Click on the menu items to add to the order
Click Kitchen Bill to send the order to the kitchen
The system will print the kitchen bill on the kitchen printer
Dispatching the Home Delivery Order
When the order is ready, click Open Orders from the left side menu
The screen will show all open orders with the customer’s name, mobile, and address
Select the order you want to dispatch
It will load on the sales and return screen
Now select the Delivery Person
Learn how to define delivery persons
Click Dispatch on the left side menu
This will print the provisional bill that you will hand over to the delivery person along with the food
Receiving Payment of the Delivered Order & Generating Final Bill
When you receive the payment, select Open Orders from the left-side menu
Select the dispatched order to load it ( the order’s status will be ‘Dispatched’) on the sales and return screen
Select Final Bill from the left side menu
The system will generate the final bill